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Sorting Group By Lists by count

September 28, 2021, 4:54 pm - James Farrer

I've often needed to sort by whatever had the most/least of a grouping and generally used the list context menu to go to a Bar Chart but then I often can't see the data without another click and other hassles. As it turns out there's a URL parameter that can be added to set the aggregate sort. 

&sysparm_group_sort=COUNT

OR

&sysparm_group_sort=COUNTDESC

Deleting Journal Field entries

May 25, 2021, 9:32 am - James Farrer

This comes up from time to time and it's always a scramble to find the info. This article from SN covers how to delete the entries: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0520375

 

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